Privacy policy

1. Introduction

Welcome to TJ Brayne Limited (“we”, “our”, “us”).

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation, known as UK GDPR, and the Data Protection Act 2018.

Please read this notice carefully to understand our practices regarding your personal data and how we will treat it.

2. Who We Are

Company Name: TJ Brayne Limited
Registered Address: The Stables, Fernhill Court, Balsall Common, Coventry, CV7 7FR
Email: info@tjbrayne.co.uk
Phone: 0121 740 1234
Website: www.tjbrayne.co.uk

TJ Brayne Limited is a civil engineering contractor providing professional civil engineering services across a range of projects and sectors.

For data protection purposes, TJ Brayne Limited is the Data Controller responsible for your personal data.

3. The Information We Collect

We may collect, use, store, and transfer the following types of personal data:

Identity Data: Name, job title, date of birth, and company name.
Contact Data: Email address, telephone number, and postal address.
Financial Data: Bank account details, payment and transaction information.
Technical Data: Internet protocol address, browser type, device information, and website usage statistics.
Communications Data: Enquiries, feedback, project correspondence, and records of communications.
Marketing Data: Your preferences for receiving marketing or updates from us.

We do not collect any special category data, such as health information, ethnicity, religious beliefs, or similar data, unless it is strictly necessary and we have a lawful basis to do so.

4. How We Collect Your Data

We collect personal data through:

Direct interactions, such as when you contact us by phone, email, website forms, or in person.
Business communications relating to projects, enquiries, quotations, contracts, or services.
Automated technologies, such as website cookies and analytics tools.
Third-party sources, such as subcontractors, suppliers, professional advisers, clients, public registers, or Companies House.

5. How We Use Your Data

We use your personal data to:

Provide, manage, and deliver our civil engineering services.
Respond to enquiries and provide quotations.
Communicate with you about projects, contracts, and business matters.
Process invoices, payments, and financial records.
Manage relationships with clients, suppliers, subcontractors, and professional partners.
Maintain business records and comply with legal, tax, accounting, and regulatory obligations.
Improve our website, services, and customer experience.
Send updates or marketing communications where permitted by law or where you have consented.

6. Legal Bases for Processing

Under UK GDPR, we rely on the following lawful bases for processing your personal data:

Contractual necessity: To perform a contract with you or take steps before entering into one.

Legal obligation: To comply with legal, regulatory, tax, accounting, or reporting requirements.

Legitimate interests: To manage and develop our business, maintain client and supplier relationships, respond to enquiries, and operate our services effectively.

Consent: Where you have explicitly agreed to receive marketing or promotional communications.

You can withdraw your consent for marketing at any time by contacting us at info@tjbrayne.co.uk or by using the unsubscribe link in any marketing email we send.

7. How We Share Your Data

We only share your personal data when necessary and in accordance with the law. This may include sharing data with:

Professional advisers, such as accountants, auditors, insurers, and legal advisers.
Clients, suppliers, subcontractors, and project partners where required for project delivery.
Service providers who support our business operations, including IT, hosting, cloud storage, and communications providers.
Regulatory bodies, HMRC, law enforcement agencies, or other authorities where legally required.
Health and safety consultants, compliance advisers, or other professional parties where necessary for project or legal requirements.

All third parties are required to process your personal data securely, confidentially, and only where they have a lawful basis to do so.

We do not sell or rent your personal data to third parties.

8. International Transfers

We generally store and process personal data within the United Kingdom.

Where any personal data is transferred outside the UK, we will ensure that appropriate safeguards are in place to protect your information in accordance with UK GDPR.

9. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including satisfying legal, accounting, reporting, contractual, and regulatory requirements.

When personal data is no longer required, it will be securely deleted, anonymised, or archived in accordance with our data retention practices.

10. Your Data Protection Rights

Under UK GDPR, you have the following rights:

Right of access – to request a copy of the personal data we hold about you.
Right to rectification – to request correction of inaccurate or incomplete data.
Right to erasure – to request deletion of your personal data in certain circumstances.
Right to restriction – to request that we limit how we use your personal data.
Right to data portability – to request transfer of your data to another organisation.
Right to object – to object to processing based on legitimate interests or direct marketing.
Right to withdraw consent – where processing is based on consent.

You can exercise these rights at any time by contacting us at:

info@tjbrayne.co.uk

11. Cookies and Similar Technologies

Our website uses cookies and similar browser technologies to operate securely, remember your preferences, and understand how visitors use the website.

Necessary Technologies

These are required for the website to operate securely and cannot be switched off through our cookie banner.

• Cookie consent preference: We use browser storage named site_cookie_consent to remember whether you accepted or rejected optional cookies. This preference is stored for up to 180 days.
• Webflow and Cloudflare Turnstile: Our website is hosted using Webflow and uses Cloudflare Turnstile to protect forms from spam, automated submissions, and abuse. These services may use necessary security technologies when required.

Analytics Cookies

With your consent, we use Google Analytics 4 to understand how visitors use our website. This may include information about the pages visited, time spent on the website, approximate location, device and browser type, and how visitors reached the website.

Google Analytics may set the following cookies:

• _ga – used to distinguish website visitors. This normally expires after two years.
• _ga_<container-id> – used to maintain information about a visitor’s session. This normally expires after two years.

We use Google Tag Manager to manage and load Google Analytics. Google Tag Manager does not provide analytics itself, but it allows analytics tags to operate after you have accepted optional cookies.

Analytics cookies are not activated unless you select “Accept all” on our cookie banner. Our lawful basis for using these optional cookies is your consent.

Managing Your Preferences

You can accept or reject optional cookies using the cookie banner. You can change your choice using the “Update cookie settings” button on this page.

You can also delete or block cookies through your browser settings. Blocking necessary technologies may affect how certain parts of the website operate.

We may update this section if the services or cookies used on our website change.

12. Data Security

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, alteration, disclosure, or destruction.

These measures may include secure servers, password protection, access controls, data encryption where appropriate, staff awareness, and secure storage of business records.

In the event of a personal data breach, we will notify affected individuals and the Information Commissioner’s Office where legally required.

13. Complaints

If you have any concerns about how we handle your personal data, please contact us first at:

TJ Brayne Limited
The Stables, Fernhill Court, Balsall Common, Coventry, CV7 7FR
Email: info@tjbrayne.co.uk
Phone: 0121 740 1234

We will do our best to resolve your concern.

You also have the right to make a complaint to the Information Commissioner’s Office.

ICO Contact Details:
Website: https://www.ico.org.uk
Phone: 0303 123 1113
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

14. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Please check this page periodically to stay informed about how we protect your personal data.

15. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

TJ Brayne Limited
The Stables
Fernhill Court
Balsall Common
Coventry
CV7 7FR

Email: info@tjbrayne.co.uk
Phone: 0121 740 1234